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What Publishers Ask Before Switching.
Common Questions
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For technical and prepress questions — see our [→ Technical Support page].
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Anything else — call (02) 8043 6074 or email enquiries@newspapersolutions.com.au.
About Us
INS manages coldset newspaper printing and distribution for Australian newspaper publishers. We handle the entire production cycle — prepress, print and distribution to your readers — as a single managed service.
No. We work exclusively with newspaper publishers. That focus means every process and every person on your account is built around the specific requirements of newspaper production.
We have multiple production facilities on the Australia Eastern Seaboard. Facility tours are available by appointment — call us on (02) 8043 6074 to arrange one.
Our business office operates Monday to Friday, 9:00 AM – 5:00 PM AEST. Our production facility operates 24 hours a day, 7 days a week.
Independent and regional newspaper publishers across Australia — weekly community papers, regional dailies, ethnic and multicultural press, trade publications, association titles and special edition publications. We work with publishers of all run sizes.
Yes. Contact one of our sales representatives on (02) 8043 6074 and they'll arrange a tour at a time that suits you.
Yes. We have experienced publication designers available. Call us on (02) 8043 6074 or contact us through the website to discuss your requirements.
How Can We Help?
Payment
Distribution and Delivery
Production and Turnaround
Orders and Accounts
Quotes and Pricing
Payment terms are set out on your invoice. COD customers must provide payment before goods are released. For EFT or cheque payments, allow adequate processing time or provide a bank receipt as confirmation.
We accept EFT, cheque, Visa, Mastercard and American Express. Credit card payments incur a 2% surcharge.
Yes. We may revoke trading account credit if payment obligations are not consistently met.
Sustainability
Yes. All production takes place under our Environmental Sustainability Program. All newsprint is FSC or PEFC certified. Soy-based inks are standard. ISO 14001 environmental management certification is maintained across our production network. Full certification documentation is provided per run.
Yes. Most of our standard stocks include a high percentage of recycled content. 100% recycled options are available on request.
Our FSC and ISO certifications are relevant to sustainability-linked funding for regional and independent media. We provide the certification documentation your application may require. See our [→ Sustainability page] for more detail.
Getting Started
We move quickly. We recommend a sample test print run before going live — verify quality, colour and finish before committing. Once you're ready, the switch happens at your next edition.
A 30-minute review of your current print specs, publishing schedule, distribution requirements and costs. We identify where your current arrangement has risk or room to improve and give you a direct comparison. No obligation, regardless of whether you proceed.
Yes. We work with new publishers from pre-launch — format decisions, press specifications, distribution planning and first-edition file setup. Getting the production setup right before your first edition avoids costly corrections later.
Your information is handled under INS's Privacy and Security Policy. We use SSL encryption for all file transfers and do not share, sell or disclose client information to third parties. Files are retained for your account and available on request.
Yes. Our prepress team checks font embedding and character set integrity for non-Latin scripts including Chinese, Arabic, Vietnamese, Greek, Italian and others. We flag any issues before press — font substitutions on newsprint produce results that can't be corrected after the run.
Yes. Your production setup — colour profiles, file specs, distribution list — is established once and held for each edition whenever it comes. There's no requirement for a regular publishing frequency to maintain your arrangement with us.
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